Support
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Furloom — iOS app
Furloom is a private, on-device app — no accounts, no cloud. Support is simple and direct. Browse the topics below, or reach out and we’ll get back to you personally.
Widgets not showing
Long-press your home screen, tap “+”, search Furloom, and add a widget. If it shows a placeholder, open the app once to let it sync widget data to the home screen.
Importing photos
Furloom copies photos into its private storage on import. If photo access is denied, go to Settings › Privacy › Photos and set Furloom to “Selected Photos” or “Full Access.”
Adding care contacts
Open the Care tab and tap the “+” button to add a contact. Choose a role (vet, emergency clinic, groomer, trainer, sitter, walker), then fill in the details. Tap any saved contact to call, text, email, or get directions.
Moving to a new phone
Use the backup export in Settings to create a portable backup file, transfer it to your new device via AirDrop or Files, then restore inside Furloom.
Reminders not arriving
Go to Settings › Notifications › Furloom and ensure notifications are enabled. Reminders are local — no internet is needed, but permission is required.
Food & supply tracking
Open the Food tab and tap “+” to add a food, treat, or supplement. Set a restock reminder date and Furloom will notify you before you run out. Tap “Restocked” when you refill and the countdown resets automatically.
Milestone reminders
In a pet’s profile, add milestone dates like birthdays and gotcha days. Furloom will send a gentle notification before each one. You can adjust or turn off reminders any time in the app’s settings.
Something else
If you have a question not listed here, email us — we read every message and reply personally.
Get in touch
For any question, bug report, or feedback, email us directly. No ticket system, no bot — just a reply from the person who built Furloom.
support@sakshamvirmani.comPrivacy reminder
Furloom is a local-only app. Your photos, pet data, captions, milestone dates, care contacts, food tracking, and backups stay on your device. We cannot access your data remotely — there is no server to query. See the full privacy policy for details.